'Technology, Management & Leadership’
Implementing Tech Changes? Understanding These 3 User Types Is Key For Change Management
When it comes to the ever-changing realm of technology, the biggest stumbling block to long-term success is often not the technology itself, but rather the likelihood that employees and loyal users will embrace tech updates with open arms.
To get your users onboard with any major change to your system, it’s crucial that you first recognize which of 3 categories of consumer behaviour your users fall under. Once you know which type they embody, you’ll be better equipped to cater...